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Cannot create an account?Updated 7 hours ago

If you’re experiencing issues creating an account or signing in as a guest within the Sekonda Smart app, this may be due to firewall restrictions or heightened security settings from your Wi-Fi provider.

To resolve this:

  • Turn off Wi-Fi on your smartphone

  • Ensure you have a strong mobile network signal

  • Try signing in again using your mobile data connection

This often resolves connectivity issues caused by restricted or filtered Wi-Fi networks.

If the problem persists, please contact our customer service team for further support.

(Relevant SKUs: 40387, 40388, 40440, 40443, 40444, 40445, 40446, 40447, 40448, 40449, 40450, 40453, 40454, 40455, 40526, 40527, 40528, 40529, 49044)

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