How do I make my sleep data more accurate?Updated 5 hours ago

To ensure your Sekonda Smart Watch accurately records your sleep data, please follow these guidelines:

• Wear your smart watch on your wrist before falling asleep
  Sleep tracking begins automatically, but your watch must be worn securely on your wrist when you go to sleep.

• Ensure sufficient battery charge
  Your watch must remain powered on throughout the night. If the battery runs out while you're asleep, your sleep data will not be saved.

• Tracking window
  Sleep data is recorded between 21:30 (9:30 p.m.) and 12:00 (midday) the following day. Be sure to keep the watch on during this window.

• Daily sync required
  The watch resets its data each day at 12:00 a.m., so it’s important to sync your watch daily with the Sekonda Smart app to retain your sleep records.

Troubleshooting missing sleep data
If no sleep data appears after wearing your watch overnight:

1. Unpair and re-pair your smart watch with the app

2. Restart your watch by turning it off and then back on

3. Try again the following night

If issues persist, please contact our customer service team for further assistance.

(Relevant SKUs: 30180)

, 39005)