How can I turn on my message/notifications on my smart watch?Updated an hour ago
To enable message and notification alerts on your Sekonda Smart Watch, follow these steps:
- Ensure your watch is connected to the Sekonda Smart app
If you’re not yet connected, please refer to the instruction manual below for the relevant instructions: - Enable notifications in the app
- Open the Sekonda Smart app on your smartphone.
- Tap the watch icon in the bottom right of the screen to open the menu.
- Tap “Message push”.
- Select the apps and alerts you’d like to receive notifications from on your smart watch.
- Grant notification permissions on your phone
- Make sure you’ve accepted the app’s permissions and allowed the Sekonda Smart app to send push notifications through your phone’s settings. Without these permissions, notifications will not appear on your watch.
- Check your watch settings
- Make sure Do Not Disturb is switched off (you can check this by swiping down from the home screen).
- Make sure power saving mode is switched off, as Bluetooth is disconnected while it is on.
If you’ve completed these steps and are still not receiving alerts, try restarting both your watch and phone, then reconnect the device via the app. Still having issues? Contact us by clicking here.
(Relevant SKUs: 30287, 30288)