How do I pair my smart watch with the app?Updated 5 hours ago

Relevant models: Active Pro & Motion Pro.

In order to connect your phone to the Active Pro smart watch, you will need to:

1. Download the Sekonda Pro app from the App Store or Google Play.

2. Open the app and select Pair Device.

3. Follow the in-app instructions and allow necessary permissions.

4. Alternatively, you can follow our standard instructions manual for this watch by clicking here.

Note: Do not pair through your phone’s Bluetooth settings directly, as this can interfere with app pairing.

If you’ve tried all of the above and are still experiencing problems, please contact our customer service team for further support.

(Relevant SKUs: 30238, 30239, 30240, 30241).