What is your shipping policy?Updated 22 days ago
Standard Delivery
Uses Royal Mail 48-hour tracked
Delivery aim: 5–7 working days
£2.99 (free on orders over £40)
Applies to UK postcodes*
Next Day Delivery
Uses Royal Mail 24-hour tracked
Cost: £3.99 (free on orders over £100)
Order by 2pm Monday–Friday for delivery the next working day (excludes weekends & bank holidays)
Applies to UK postcodes*
Guaranteed Next Day Before 1pm
Cost: £9.99
Order by 2pm Monday–Friday for delivery the next working day before 1pm (excludes bank holidays)
Applies to UK postcodes*
*Please note: Certain postcodes are ineligible for Royal Mail’s guaranteed before 1pm, tracked 24, and tracked 48 services. For a full list of excluded postcodes, please check the Royal Mail website.
If you have not received your order by the end of the delivery period stated, please allow up to 7 working days before contacting us as we cannot investigate your order before this timeframe.
This section applies for all customers purchasing outside of the UK.
All prices shown on the Sekonda website are in British pounds and including VAT, in accordance with the applicable legislation.
Please note that in case of an order is shipped to a delivery address outside the UK, you may be subject to import duties and taxes, which are collected when the shipment reaches your delivery address. You will be responsible for payment of such import duties and taxes.
It should be noted that Sekonda has no control over these charges and, since these charges are different for different countries, Sekonda cannot predict their amount. Sekonda advises you to contact your local customs office for further information.
If you are purchasing outside of the UK, your card provider may automatically convert your purchase into your local currency, or add an additional charge to cover the conversion rate. Sekonda have no control over this process, please check with your card provider on conversion rates or additional charges before making any purchase.
Please note that we are unable to cover the cost of returns for international orders. If you wish to return an item from outside of the UK, you will be responsible for arranging and paying for return shipping to our UK returns center. We recommend using a tracked and insured service, as we are not liable for any returns lost in transit.
Experiencing any other delivery issues? Please check our Delivery FAQ section for more information.