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Jewellery

What material is the jewellery made from?

Sekonda jewellery is made from multiple quality materials that we also use to make our watches. The exact materials can be found in the descriptions or specifications of the product. Sekonda mostly uses stainless steel or base metal (brass) plated wi

What if I receive a faulty item?

If you receive a faulty item, please contact our customer services team via the contact form and include your order number and an image or video of the fault.

Can I wear Sekonda jewellery in the shower?

To keep your jewellery looking its best, we recommend that you remove any jewellery pieces before showering.

Can I return a gift set that includes earrings?

Gift sets that include earrings cannot be returned if the protective seal has been broken due to hygiene reasons, please return with the protective seal still intact for a full refund.

Why does the colour of my jewellery look different to the images online?

Colour may vary slightly due to different device settings and the varying nature of the precious metals used. We endeavour to display our jewellery on our website honestly, but if you would like to discuss this matter further, please contact our cust

Care instructions and wearing your jewellery

To prolong the lasting quality of your jewellery, we recommend that you avoid direct contact with liquids, lotions, perfume and cosmetics when possible. We also recommend removing any jewellery items before bathing, showering or exercising.

How can I best store my Sekonda jewellery?

We recommend that our jewellery should be stored at room temperature and out of direct sunlight. We also recommend that you store your jewellery somewhere with low humidity to avoid tarnishing.

How can I clean my Sekonda jewellery?

We recommend that you wipe your jewellery daily with a soft dry cloth. If you wish for a more extensive cleaning, we recommend using a jewellery cleaning solution which is widely available within the market.

How can I prevent my Sekonda jewellery from tarnishing?

To prevent any potential tarnishing, we recommend that you wipe your jewellery with a clean dry cloth daily and store your jewellery at room temperature, away from direct sunlight and in a place with low humidity. We also recommend you avoid getting

Are there traces of nickel in Sekonda jewellery?

Whilst all efforts have been made to ensure our jewellery is of the highest quality, low levels of nickel can sometimes be found in different metals. As a result we have carried out thorough testing to ensure that our jewellery is safe to wear, which