Motion Go
Having issues with your smart watch? Have you tried?
If your smart watch isn’t functioning as expected, please ensure the following:. If you’ve tried all of the above and are still experiencing problems, please contact our customer service team for further support. (Relevant SKUs: 30289, 30290)
Charging advice
To maintain the health and performance of your Sekonda Smart Watch battery, please follow these important charging guidelines:. By following these steps, you can help ensure safe and efficient charging of your smart watch. (Relevant SKUs: 30289, 3029
What is the battery life?
Your Sekonda Motion Go Smart Watch has a battery life of up to 10 days, depending on your usage habits and environmental conditions. Several factors can significantly affect battery performance, including:. To maximise your watch’s battery life, cons
My smart watch has been charging for a long time but it won’t turn on.
If your smart watch has not been used for an extended period, the battery may require more time to recharge. This is normal and can result in a delayed response when attempting to power on the device. To ensure effective charging:. Once your watch ha
How can I turn on my message/notifications on my smart watch?
To enable message and notification alerts on your Sekonda Smart Watch, follow these steps:. If you’ve completed these steps and are still not receiving alerts, try restarting both your watch and phone, then reconnect the device via the app. Still hav