Product Information

What should I do if my watch has just arrived and it isn't working?

If your watch has arrived and has a stopper attached to the crown of the watch, simply remove it to get the hands moving. If your watch does not have a battery stopper and you are still experiencing issues, please contact our customer service team by

The bracelet on my Sekonda watch is too large. How can I adjust it?

To adjust your Sekonda watch bracelet, please follow the steps below:. Determine Your Bracelet TypeDownload and print the Sekonda Bracelet Gauge shown below to identify the type of bracelet on your watch (e.g. Sliding Clasp, Adjustable Clasp, or Link

The bracelet on my Sekonda watch is too small. How can I adjust it?

Unfortunately, we’re unable to supply additional bracelet links.If your watch feels too small, we recommend visiting your local Timpsons, Watch Lab or H. Samuel, who will be able to source compatible links and carry out the adjustment for you.

How do I know if my Sekonda watch is water resistant?

If your Sekonda watch is water resistant, it will be clearly marked with either the words “Water Resistant” or a specific water pressure rating (e.g. 30m, 50m, 100m, or 200m) on the dial and/or case back. Please note that buttons and crowns must not

How can I identify my Sekonda watch?

Most recent Sekonda watches feature a four or five-digit model number engraved on the case back, typically located near the bottom. As a general guide:. Men’s watches usually have model numbers starting with a 1 or 3. Women’s watches typically begin

Where can I find my instructions manual?

You will be able to download your instructions manual by clicking here. Simply enter your model number (4-5 digit number on the case back) and download the PDF document. Please enter only numbers, do not enter any letters before or after the model nu

How to wear your watch correctly

Can I purchase replacement straps for my Sekonda watch?

We offer a variety of replacement straps for Sekonda watches on our website. You will be able to access this page by clicking here. You will need to check the the strap width of your watch before ordering a replacement strap as this is very important